Founded on the principle that truly independent advice, delivered with integrity, gives clients the best possible chance of achieving their financial goals.
RCN was built in 2015 around a single conviction — that genuinely independent advice, delivered without compromise, gives clients a fundamentally better chance of achieving what matters to them.
We believe that financial advice is the single most important professional advice clients receive in their lifetime. The truth is, good financial planning is the difference between setting and achieving sensible goals — and blindly aiming at an unknown target.
With such heavy responsibility quite rightly comes comprehensive regulation. Due to the levels of regulation in the financial services industry, it is almost impossible for a firm like RCN to be directly regulated and still have the flexibility to offer the advice and service that it prides itself on.
Being an Appointed Representative of Best Practice IFA Group — a large, multi award-winning organisation — allows us to do precisely this. Best Practice provides an institutional regulatory supervision and compliance framework which delivers a high level of regulatory assurance and leading-edge client management systems.
An organisation of this calibre provides RCN with comfort and assurance around the regulatory framework of the proposition and services we deliver to our clients.
By leveraging the quality and services of Benchmark — a Schroders plc group company — we have the comfort of knowing we will remain at the leading edge of our profession, maintaining a best practice approach to serving our clients.
Many of the benefits we derive have direct value-add relevance for our clients:
An independent complaints handling process is available to all of our clients, providing an additional layer of protection and impartiality.
Professional Indemnity (PI) insurance protects clients if a financial adviser makes an error or provides negligent advice. RCN carries enhanced PI cover — meaning the level of protection held goes beyond the FCA minimum requirement. This provides clients with greater financial protection and additional peace of mind.
Integrated client technology systems, including the Wealth Platform, ensure clients benefit from leading-edge tools and reporting.
Independent compliance supervision of RCN and the suitability of our client advice provides an additional quality assurance layer over everything we do.
By being an Appointed Representative of Best Practice, RCN also benefits from connection with other industry-leading IFAs and IFA businesses. This synergy of knowledge offers a stronger collective in terms of advice — with the flexibility of allowing RCN to remain selective in who we work with, and to build a company within our vision of keeping clients at the forefront of everything we do — and ultimately, helping you achieve your financial goals.
We believe technology should serve clients, not expose them to risk. At RCN we use automated workflows to work more efficiently — but client data is never shared with public AI platforms. Every recommendation you receive is the considered judgement of a qualified adviser. Technology assists the process; it never replaces the person.
We keep this position under active review as the landscape evolves, always with client protection as the primary consideration. For full details on how we use technology within RCN, please read our AI Policy.
Financial planning should always be designed around meeting your objectives and with your best interests in mind. Full stop. There are no exceptions to this principle.
Recommendations should be easy to understand. Advice that cannot be understood by you is not appropriate advice — clarity is not a courtesy, it is a requirement.
There are charges for advice, but these should be reflective of the work undertaken — appropriate, clear, and easy to understand. No surprises, no ambiguity.
Your initial consultation is free and without obligation — an opportunity for both of us to see if the relationship is the right fit.